Ban on excessive card surcharging extended to all businesses

Excessive card surcharging will be banned for all businesses from today, 1 September, continuing the Turnbull Government’s immediate-action approach to delivering fairer financial services for the people of the South West.

“This will give our community the confidence that card surcharges reflect the true cost of the transaction,” Member for Forrest Nola Marino said today.

“As the South West gets set for the footy finals people can purchase tickets and airfares free of inflated card payment surcharge hits. This is practical action from the Turnbull Government and delivers immediate results for South West.”

The extension of the ban to all businesses from today follows the regime applying to large businesses from 1 September last year.

Smaller businesses were granted extra time to prepare for the ban, but from today all businesses will need to cease any excessive surcharging. If they continue to impose a charge for card payments, they must restrict it to their reasonable cost of acceptance of the payment.

Businesses have been on notice for more than a year to review their surcharging practices and make sure they understand and comply with their obligations.

Consumer watchdog the ACCC will act as a strong cop on the beat to police these rules. If people find that they are being hit with an excessive surcharge when they go to the shops, buy tickets online or book a holiday, they should not hesitate to contact the ACCC on 1300 302 502.

The Turnbull Government is getting on with delivering a fairer playing field for the families and businesses of the South West when it comes to financial services.

Further guidance for businesses and consumers is available at: